Our Services

BSR Group is dedicated to the training and development of existing and new franchisees to enable our stores to provide the best in class service. Our Training Academy & Training Centres ensure all franchisees are empowered with the skills and knowledge to successfully operate.

The core focus of our training programs include

• Ongoing training and support for the day-to-day running of a retail store
• A complete support network with experience people on the ground supporting our members business

The BSR Group has created an instore training program, to provide an induction as well as in-depth training in a store environment. The primary purpose of the training is to induct new franchisees or corporate store employees into BSR Group and give them hands on experience of retail best practice, POS operation, inventory ordering and management, plus much more.

As well as providing in store training for new members, the program also offers training for existing members. To ensure members have a smooth transition when a new project is rolled out, BSR has an experienced team that can provide training and ongoing help.

As a buying group, we have an obligation to keep you informed and educated as to the changing trends and enhancements in our industry. BSR Group has created custom training courses for our franchisee salespeople, service techs, management and more. The courses come complete with training videos, online manuals and workbooks as well as testing to help develop our members’ teams, there is also supplier training material on some of their products.  All of these training benefits are available in the Training Academy. BSR Group retains various experts who cover all aspects of your retail business and industry. Our members can stay current and sharp by attending webinars, events and accessing videos via the Training Academy.